Frequently Asked Questions
Everything you need to know about shopping with The Lola Club.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale for hygienic reasons.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our contemporary cuts may vary slightly between collections.
Do you offer international shipping?
Yes, The Lola Club ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Lola Club garments?
To maintain the quality of our fabrics, we recommend hand washing or using a delicate cold cycle. Always air dry your items and avoid high heat to prevent shrinkage.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.